IN MOST CASES, WE HELP OUR CLIENTS TO SAVE MORE (e.g., PRICE NEGOTIATION WITH THE SUPPLIERS, OPTIMIZED SHIPPING STRATEGY, EXCLUSIVE DISCOUNT FROM FREIGHT FORWARDERS & 3PL WAREHOUSES, etc) THAN WHAT THEY PAY FOR THIS SERVICE!

With our Supply Chain A-Z Service Package, we get you covered on all aspects of your supply chain needs – from supplier relationship maintenance, production lead time, quality control, inventory management, optimized transportation & warehousing,  and strategic planning, we ensure a smooth flow from supplier to Amazon fulfillment centers, empowering you to focus on what truly matters: growing your business and exceeding customer expectations. Let our expert teams both in China & North America take care of the complexities while you reap the rewards of a streamlined and efficient supply chain.

• Demand Forcast based on market statistics and historic sale data.
• Monitor your account inventory status on a daily basis.
• Make replenishment order decisions (e.g., when? and how many?) based on the data analyzed by our professional & experienced supply chain team.
• Once a replenishment order is placed, our team in China will monitor the product status on a regular basis and generate weekly or bi-weekly reports as needed.
• Our team in China will work with your supplier on quality control and arrange in-production inspections whenever needed.
• Once the order production is completed, we will arrange an ex-factory inspection before shipping the order.
• We will then create a shipping plan from your Amazon account, generate the shipping labels, and work with your supplier to prepare the shipment.
• We will craft professional and cost-effective shipping strategies customized to suit your business needs, including but not limited to, which freight forwarder to pick (e.g., reliable? rate?), what service (e.g., regular boat? fast boat? airfreight? sea-truck or sea-courier?) to use given the budget & timeframe, whether or not we need a 3PL warehouse in the USA or other marketplace countries for safety stock or temporary storage? and so on.
• You will be receiving the exclusive discounted rate from our partnered freight forwarders which are renowned for their reliability and reputation, having undergone rigorous testing by our team over the years.
• We will handle the logistics from your supplier all the way to Amazon fulfillment center and closely monitor the whole process.
• We will handle any unexpected situations such as random customs inspections at the destination port, missing customs clearance documents, unable to make delivery appointments, and so on.
• We will help with inventory reconciliation in case of inventory loss and/or damage.
• We will handle reimbursement claims on lost or damaged inventory from Amazon on a monthly basis.
• We will maintain a good relationship with your supplier.
• We will initiate price negotiation whenever we see an opportunity (e.g., exchange rate change, material price drops, sales volume increases, etc).
• We will negotiate a better payment term on your behalf whenever we see an opportunity (e.g., start to build trust, aim for long-term relationships, sales volume increases, etc) to improve your cash flow.
• We will make sure our partnered 3PL warehouses are available when you need them.
• We are sitting on top of related Amazon policy changes to make sure our practices adapt to the changes seamlessly (e.g., restock limit change, inbound transportation rule change, etc).
• We will have specific plans in place to better handle the demand fluctuations due to the special events (e.g., Prime Day, Black Friday, Cyber Monday, etc),

IMPORTANT NOTES:

• The subscription is renewed on a monthly basis and can be canceled at any time.
• This service is specifically tailored for businesses with monthly sales below $25,000. If your business volume exceeds this amount, please contact us HERE to receive a personalized quote. We will customize the plan to better suit your needs.
• Ex-Factory Inspection Service*: The cost of the order inspection depends on your order size. We will arrange a qualified inspector for the job but the charge is extra and NOT included.
• Freight Charges from Our Partnered Freight Forwarder*: We will arrange the shipment but the shipping cost is extra and NOT included.
• Charges from Our Partnered 3PL Warehouses*: We will arrange the services and space needed at the 3PL warehouses but the charge by the 3PL is extra and NOT included.

DISCLAIMER: We are committed to delivering high-quality service experiences to our clients. However, it is essential to recognize that uncertainties and factors beyond our control may impact the outcomes of these services. While we will exert our best efforts and expertise to perform to the best of industry standards, we cannot guarantee specific results or success.

• Performance Variability: The final results of the general services we provide may vary due to various factors, including market conditions, client-specific circumstances, and external influences. We do not provide any guarantees regarding the effectiveness, profitability, or performance of the products or services associated with our general offerings.
  

• Third-party Suppliers and Partners: In some cases, our general services may involve working with third-party suppliers or partners. While we conduct due diligence in selecting these entities, we cannot control or guarantee their performance, financial stability, or any issues that may arise during our collaboration.
  

• Unforeseen Events: External factors, such as changes in regulations, economic conditions, or unforeseen events, may impact the delivery and results of our general services. We will make reasonable efforts to adapt to such situations, but we cannot be held responsible for circumstances beyond our control.
  

• Client Decisions: As a client, you retain full responsibility for the decisions made during and after our general services. While we may offer advice and recommendations, the ultimate choices lie with you, and we cannot be held liable for any consequences arising from those decisions.
  

• No Financial or Legal Advice: Our general services are not a substitute for professional financial, legal, or investment advice. Clients are encouraged to seek appropriate advice from qualified professionals for specific financial, legal, or investment matters related to their business.
  

• Limitation of Liability: In no event shall we or our employees be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our general services or the outcomes of your business operations.
  

• Intellectual Property: We respect the intellectual property rights of our clients and other entities. Any information, data, or proprietary materials provided by clients for the services will be handled with confidentiality and used solely for the purpose of providing the service.
  

We kindly request you to thoroughly read and understand our TERMS AND CONDITIONS (click HERE to read them) before using our services. Your understanding of these terms is crucial to ensure a mutually beneficial relationship and a clear understanding of our service provisions.

By engaging our general services, you acknowledge and agree to the above disclaimers and limitations. Our aim is to deliver valuable services, but we cannot guarantee specific outcomes due to various factors beyond our control. Should you have any questions or concerns, please feel free to contact us.